Impressum

If you book a combination of travel services at Familienresort Reslwirt, it is a package holiday according to the policy (EU) 2015/2302.

Due to that, you can make use of the EU-rights for package holidays.

The Familienresort Reslwirt takes the full responsibility for the delivery of the separate services of the packages. If one part of the package will not be available from the side of the company, the guest will get a refund for this part. The Familienresort Reslwirt is not liable for the acts of the nature and if something happens by one´s own fault.

Our partners for carrying through our packages:

If you have any problems with the packages during your stay, you can contact the Familienresort Reslwirt under following number: : +43 6457 3030 or one of our partners who are responsible for this part of the package.

Further information to the EU policy you will find here: www.justiz.gv.at/pauschalreisegesetz

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Information on online dispute resolution in accordance with Art. 14 para. ODR VO
The European Commission offers the possibility for online dispute resolution on one of their powered platforms (so-called "ODR platform"). The OS platform can serve as a focal point for the extra-judicial settlement of disputes arising from online sales contracts or service contracts. This platform can be reached via the external link http://ec.europa.eu/consumers/odr/.

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TVB Flachau
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Christine Höflehner
TVB St. Johann / Geisterberg
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